Customer Onboarding Team Leader

About the role

Customer Onboarding Team Leader Location: Sale, Manchester Salary: 40k- 50k The Role Responsibilities: Coordinate the day-to-day team activities, overseeing workflow queues, prioritisation and case allocation to ensure timely, high-quality and compliant customer outcomes Monitor performance using MI, identifying risks, backlogs or deviations and taking prompt corrective action to maintain service standards Conduct regular quality assurance check...