Customer Service Advisor

About the role

Join Meadow Logistics Ltd — a trusted name in Edinburgh — in this Customer Operations vacancy. You will be based in Dalkeith, Edinburgh (Scotland). Permanent days with occasional overtime. Key responsibilities: • Maintain accurate records and report issues to line management. • Support team targets during peak periods and cover where needed. • Follow company policies including health & safety and GDPR. • Identify process improvements and share feedback with supervisors. What we need from you: • Previous experience in a similar environment is advantageous. • Good literacy, numeracy, and IT skills. • Reliable attendance and flexible approach to shift patterns. What we offer: • Enhanced pension scheme and paid annual leave. • Flexible benefits platform including dental and optical cover. • Refer-a-friend bonus after successful probation. Salary: £24,000–£28,000 per annum. Apply now — shortlisting is ongoing and early applications are encouraged.